Refund Policy

1. Refund Conditions

• Refund requests accepted within 7 days of receipt

• Items must be unused and in original packaging

• Shipping costs for non-quality issues are borne by the buyer

• We cover shipping costs for quality-related returns

2. Non-Refundable Cases

• Personal preference returns (non-quality issues)

• Used or damaged items

• Items without original packaging or tags

• Sale/clearance items (unless quality issues exist)

3. Refund Process

1. Submit refund request

2. Wait for customer service review (1-2 business days)

3. Return item as instructed

4. Refund processed upon receipt (3-5 business days)

4. Refund Method

Refunds will be processed to the original payment method.

5. Special Cases

• Custom-made items are non-refundable except for quality issues

• Electronic products must be verified for no human damage

• Underwear items are non-returnable for hygiene reasons

Note: We reserve the right to interpret and update these policies. Please check regularly for the latest version.